Returns & Exchanges
At Civil Regime, we strive for excellence in every garment, but if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and items are in their original packaging to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring it is scanned into their system within 7 days of receiving your label.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.